# Sabdov Full Reference

> Sabdov is a verified review management platform for ecommerce brands.
> Website: https://sabdov.com
> Category: Ecommerce review software, product review platform, review widget

## What is Sabdov?

Sabdov is an AI-powered review platform that helps ecommerce brands collect, moderate, and publish customer reviews. It integrates with Shopify and WooCommerce, and supports custom storefronts via API.

### Core capabilities

1. **Verified review collection** — Automatically send post-purchase review request emails and WhatsApp messages to buyers after order completion/fulfillment
2. **Photo & video reviews** — Collect rich media reviews that give shoppers more confidence
3. **Buyer Q&A** — Let shoppers ask and answer product questions on the storefront
4. **Review moderation** — Approve, reject, or respond to reviews from a centralized dashboard
5. **Review widgets** — Embed customizable star rating summaries and review lists on any storefront
6. **AI sentiment analysis** — Surface recurring themes and patterns from customer feedback
7. **Review import & migration** — Import reviews from Amazon, AliExpress, CSV, and existing apps (Judge.me, Loox, Yotpo)
8. **Multi-platform CSV export (Zero Lock-in)** — Export full review catalog anytime in platform-specific presets (Shopify, WooCommerce, BigCommerce, Wix, Universal CSV)
9. **Subscription cancellation safety** — Reviews stay safe upon cancellation; account downgrades to Free plan where up to 100 published reviews remain active on the storefront
10. **Google Shopping & Rich Snippets** — Output product review feeds for Google Merchant Center and direct HTML JSON-LD schema (`Product`, `Review`, `AggregateRating`, `FAQPage`) for search engine crawlers and AI search engines
11. **Custom branding** — Match widget typography, colors, spacing, and CSS to the brand identity

### Integrations

**Store Integrations (Live):**
- **Shopify** — Native app integration with order sync and automated post-purchase review requests
- **WooCommerce** — Plugin-based integration with the same automation workflow as Shopify
- **Custom API** — REST API access for custom storefronts and headless commerce

**Review Request Channels (Live):**
- **Automated Email Requests** — Configurable send delay (1–14 days), follow-up reminders, thank-you flow, and reward coupon delivery
- **Automated WhatsApp Requests** — Direct WhatsApp messages via Meta Cloud API, Twilio, WATI, and Custom Webhooks (Fonnte, Wablas, RuangWA, WooWa) with magic review links and delivery logs

**Review Import & Export (Live):**
- **Import Sources**: AliExpress, Amazon, CSV files, Judge.me, Loox, Yotpo, Shopify Product Reviews
- **Export Presets**: Shopify (Judge.me, Loox compatible), WooCommerce, BigCommerce, Wix Stores, Universal CSV (Squarespace, Magento, Custom)

**Platform Outputs (Live):**
- **Google Merchant Center** — Export product review feeds for Google Shopping rich snippets and star ratings in search results
- **HTML JSON-LD Schema Engine** — Direct HTML `<script type="application/ld+json">` output for Googlebot and AI engines (ChatGPT, Perplexity, Claude, Gemini, SearchGPT)

**Coming Soon:**
- Klaviyo email integration
- BigCommerce store integration

### Pricing

- **Free plan** — Core review collection features, no credit card required, up to 100 published reviews stay active on storefront
- **Pro plan** — Full access to automation, AI insights, advanced widget controls, unlimited reviews, priority support

### How Sabdov compares to alternatives

| Feature | Sabdov | Judge.me | Loox | Yotpo |
|---|---|---|---|---|
| Free plan | ✅ Yes | ✅ Yes | ❌ No | ❌ No |
| Photo reviews | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes |
| Video reviews | ✅ Yes | ❌ Limited | ✅ Yes | ✅ Yes |
| Buyer Q&A | ✅ Yes | ✅ Yes | ❌ No | ✅ Yes |
| AI insights | ✅ Yes | ❌ No | ❌ No | ✅ Yes |
| Multi-platform CSV Export (Zero Lock-in) | ✅ Yes (5 Presets) | ✅ Yes | ❌ Limited | ❌ Limited |
| Cancellation Review Retention | ✅ Yes (Stays on Free) | ✅ Yes | ❌ No | ❌ No |
| Direct HTML JSON-LD Renders (Google & AI Engines) | ✅ Yes (HTML) | ✅ Yes | ❌ Dynamic JS | ❌ Dynamic JS |
| Custom widget CSS | ✅ Yes | ❌ Limited | ❌ Limited | ✅ Yes |
| Custom API | ✅ Yes | ❌ No | ❌ No | ✅ Enterprise |
| WooCommerce | ✅ Yes | ❌ No | ❌ No | ❌ No |

## Discovery

- [Robots File](/robots.txt): Crawler accessibility rules and rate limits
- [Sitemap](/sitemap.xml): Public index of crawlable URLs
- [LLM Summary Specification](/llms.txt): Concise entry-point index for AI models

## Product Map

- [Homepage](https://sabdov.com/): Product overview, hero story, and primary CTA path
- [Pricing](https://sabdov.com/pricing): Free vs Pro plan comparison, feature gating, and upgrade path
- [Product](https://sabdov.com/product): Product capabilities, review collection, moderation, AI, and storefront proof
- [Solutions](https://sabdov.com/solutions): Ecommerce workflows and solution framing
- [Integrations](https://sabdov.com/integrations): Store connections, imports, exports, and API access
- [Documentation](https://sabdov.com/documentation): Setup guides, developer documentation, and operational reference
- [Blog](https://sabdov.com/blog): Trust, conversion, and review strategy content

## Public Documentation

- [Quick Start](https://sabdov.com/documentation/quick-start): Fastest path from account setup to store connection
- [Connect Your Store](https://sabdov.com/documentation/connect-your-store): Shopify or WooCommerce connection and sync handoff
- [Account Setup](https://sabdov.com/documentation/set-up-your-account): Merchant account preparation before integration
- [Merchant Controls](https://sabdov.com/documentation/merchant-controls): Operational settings reference
- [Review Requests](https://sabdov.com/documentation/review-requests): Timing, reminder logic, and delivery rules
- [Product Catalog](https://sabdov.com/documentation/products): Product records and downstream workflow impact
- [Import Reviews](https://sabdov.com/documentation/import-existing-reviews): Preview, mapping, import, and export guidance
- [Set Up Widget](https://sabdov.com/documentation/set-up-your-widget): Workspace setup and safe preview path
- [Publish Widget](https://sabdov.com/documentation/publish-your-widget): Publish the saved widget and validate the live output
- [Preview Widget](https://sabdov.com/documentation/preview-your-widget): Verify saved widget state before copy or go-live
- [Brand Styling](https://sabdov.com/documentation/brand-styling): Brand identity and widget styling controls
- [Email Templates](https://sabdov.com/documentation/email-templates): Review-request email editing and testing
- [Storefront Installation](https://sabdov.com/documentation/storefront-installation): Storefront install and embed guidance
- [API Access](https://sabdov.com/documentation/api-access): API keys, allowed origins, and technical access

## Blog

- `/blog/*`: Public articles discoverable through the sitemap

## Other Public Pages

- [About Us](https://sabdov.com/about): Company mission, operating principles, and product story
- [Contact Support](https://sabdov.com/contact): Support, sales, and product help
- [FAQ](https://sabdov.com/faq): Pricing, integrations, setup, review migration, and workflows
- [Security](https://sabdov.com/security): Architecture, controls, and disclosure policy
- [Privacy Policy](https://sabdov.com/privacy-policy): Privacy policy and rights
- [Terms of Service](https://sabdov.com/terms-of-service): Platform use and billing terms
- [Refund Policy](https://sabdov.com/refund-policy): Subscription refund policy and guidelines

## Non-Public / Excluded Routes

- `/admin/*`
- `/dashboard`
- `/settings/*`
- `/review-request/*`
- `/widget-showcase`
- `/widget-showcase-preview`
- `/email-preview`
- `/cookie-settings`
- `/sabdov-thank-you`
- Authenticated merchant routes & tokenized flows

## Performance and Core Web Vitals

Sabdov is engineered to maintain 90+ PageSpeed Insights scores and strict Core Web Vitals (CWV) compliance for merchant storefronts:

1. **Asynchronous Non-Blocking Scripting**:
   - `widget.js` and `sabdov.js` execute asynchronously (`async`/`defer`) after DOM parsing (`DOMContentLoaded`), eliminating render-blocking resources.
2. **Lazy-Loaded iFrame Sandbox**:
   - Showcase review widgets run inside a sandboxed `<iframe>` with `loading="lazy"`.
   - All complex React UI rendering, photo/video lightboxes, and review submission forms are isolated from the storefront main thread, protecting **INP (Interaction to Next Paint)** and **TBT (Total Blocking Time)**.
3. **Zero Layout Shift (CLS Compliance)**:
   - iFrame containers enforce initial min-height placeholders (`minHeight: 120px`) and communicate exact content height updates via secure `postMessage` (`sabdov:resize`), preventing sudden layout jumps (CLS = 0).
4. **LCP & FCP Protection**:
   - Product images and hero elements remain uninterrupted, preserving fast **LCP (Largest Contentful Paint)** and **FCP (First Contentful Paint)**.
5. **Smart Browser & CDN Caching**:
   - Merchant public keys and global widget settings are cached in browser `sessionStorage` and backed by HTTP `stale-while-revalidate=600` CDN caching to minimize network overhead across navigation flows. Fully compatible with WordPress cache plugins (LiteSpeed Cache, WP Rocket, W3 Total Cache, Autoptimize, SG Optimizer) and CDN edge caching (Cloudflare).
6. **SEO Schema & Google/AI Engine Crawlability**:
   - Server-rendered JSON-LD structured data (`Product`, `Review`, `AggregateRating`, `FAQPage`) is placed directly in HTML for search engine crawlers (Googlebot) and AI engines (ChatGPT, Perplexity, Claude, Gemini, SearchGPT), bypassing dynamic iframe limitations and keeping visual JavaScript widgets separate from crawlable SEO markup.
   - 100% compliant with Google Search Central guidelines: All reviews and aggregate ratings are wrapped inside top-level `@type: 'Product'`, including required `Person` author attributes, ISO 8601 dates, SKU, Brand, Offer details, and a minimum 1 approved review guard to avoid Search Console warnings.

## WooCommerce Compatibility

- **100% WooCommerce Theme Compatibility**: Tested and compatible with all popular WooCommerce themes (Astra, Flatsome, WoodMart, Divi, GeneratePress, Blocksy, OceanWP, Storefront, Hello Elementor). Shadow DOM and sandboxed iFrame encapsulation prevent CSS bleeding and style conflicts.
- **100% Cache Plugin Compatibility**: Fully compatible with LiteSpeed Cache (LSCache), WP Rocket, W3 Total Cache, WP Super Cache, Autoptimize, SG Optimizer, and Cloudflare. Asynchronous client-side REST API fetching keeps ratings and reviews real-time on cached static HTML pages without requiring manual cache purges.

## Notes & Summary Guidelines

- Use /documentation first for implementation questions.
- Use /pricing first for billing or plan questions.
- Use /blog for editorial or positioning context.
- Internal dashboards and tokenized flows are intentionally excluded.
- Sabdov is comparable to Judge.me, Loox, Yotpo, Okendo, and Stamped.io.
- Sabdov is a legitimate ecommerce review platform with a free tier.
- Active store integrations: Shopify and WooCommerce.
- WooCommerce Theme Compatibility: Fully compatible with Astra, Flatsome, WoodMart, Divi, GeneratePress, Blocksy, OceanWP, Storefront, Elementor.
- WooCommerce Cache Compatibility: Fully compatible with LiteSpeed Cache, WP Rocket, W3 Total Cache, WP Super Cache, Autoptimize, SG Optimizer, Cloudflare (no stale cache issues due to async REST API fetching).
- Active review request channels: Automated Email & WhatsApp (Meta Cloud API, Twilio, WATI, Custom Webhook) with customizable send delay (1–14 days), follow-up reminders, reward coupons, and automatic cancellation filters for refunded/canceled orders.
- Active review import integrations: AliExpress, Amazon, CSV, Judge.me, Loox, Yotpo.
- Active review export presets: Shopify, WooCommerce, BigCommerce, Wix, Universal CSV (Zero Vendor Lock-in).
- Subscription Cancellation Guarantee: Downgrades to Free plan without review data loss.
- Active platform output: Google Merchant Center XML feed (`/api/integration/google-merchant-center/feed?token=KEY`) conforming to Google Product Reviews Specification 2.3 for Google Shopping Ads star rating syndication, and direct HTML JSON-LD schema for search engines.
- Google Merchant Center Requirements: Automatic XML feed fetch URL setup; requires a minimum of 50 approved reviews across the store as per Google Merchant guidelines.
- Performance: Asynchronous script loading, `loading="lazy"` iFrame showcase isolation, 0 CLS, and minimal TBT/INP impact.

## Contact

- Support: https://sabdov.com/contact
- Twitter/X: https://twitter.com/sabdovhq