Answers to common product and operational questions.
Find technical details, subscription information, and practical guidance on how ecommerce stores use Sabdov to build trust throughout the buyer journey.
Product Overview
What is Sabdov’s core functionality?
Sabdov is a customer review and trust platform built for modern ecommerce stores. It helps merchants collect verified reviews, manage customer feedback, and publish trust signals across the storefront without adding unnecessary operational complexity.
How does Sabdov differ from traditional review apps?
Sabdov is built around storefront trust and buyer confidence, not just collecting star ratings. It combines verified review workflows, customizable storefront widgets, moderation controls, SEO-friendly review delivery, and flexible integrations designed for modern ecommerce stacks.
Is my data secure with Sabdov?
Yes. Sabdov is built with secure API handling, access controls, and merchant-level data separation to help protect review, order, and product data throughout collection, moderation, and storefront workflows.
Review Collection
How do customers submit reviews?
Customers can submit reviews through hosted review forms, post-purchase request links, QR-based flows, and embedded storefront widgets. The collection experience depends on the merchant’s setup and enabled channels.
Can I send review requests after purchase?
Yes. Sabdov supports automated post-purchase review requests triggered by order or fulfillment events, helping merchants collect feedback at the right stage of the customer journey.
Does Sabdov support verified-buyer workflows?
Yes. Sabdov can connect review submissions to order and product data so merchants can identify verified buyers and display stronger trust indicators across the storefront.
Pricing & Plans
Do you offer a free plan?
Yes. Sabdov includes a free plan for ecommerce stores that want to start with core review collection, moderation, and storefront trust features before scaling into more advanced workflows.
Can I switch plans during a billing cycle?
Yes. You can change plans at any time. Upgrades typically take effect immediately, while downgrades are applied after the current billing period ends.
Is API access included in the free plan?
No. API access is available on Pro plans alongside advanced automation, customization, and higher-volume review workflows.
Integrations & Setup
Does Sabdov work with Shopify and WooCommerce?
Yes. Sabdov supports both Shopify and WooCommerce with integrations for product syncing, order-linked review requests, and storefront review displays.
Can I import existing reviews?
Yes. Merchants can migrate historical reviews into Sabdov using structured CSV imports with validation and product-matching steps before publishing.
Where can I find technical documentation?
Technical guides, setup references, implementation details, and API documentation are available in the Sabdov documentation hub.
Still have questions? Contact our support team.
Our support team can help with technical setup, workflow decisions, and billing questions when you need more guidance beyond the documentation.
Deep dive into the Sabdov API and implementation workflows.
Explore API references, widget setup guides, integration details, and the technical resources needed for custom storefront implementations.
Ready to strengthen your storefront trust?
Join ecommerce brands using Sabdov to turn verified customer reviews into stronger trust signals, clearer buying confidence, and more informed purchase decisions.