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Use the Right Merchant Setting for the Right Task

Use this page when you know the outcome you want but need to confirm which setting controls it. It saves time before you change automation, moderation, SEO, notifications, or billing.

How to Use This Reference

Open the Exact Section First

Each card points to a specific settings area so users can stop guessing where a feature lives.

Verify the Right Save Point

The notes below focus on what to check before and after saving, which is usually where merchants get stuck when something looks unchanged.

1Route: Settings -> Review Requests

Review Requests

Use this section to manage how review request automation runs after a purchase.

  • Adjust request timing, reminders, and follow-up behavior.
  • Check automation status when request delivery does not behave as expected.
2Route: Settings -> Review Controls

Review Controls

Use this section to manage review moderation and submission defaults.

  • Set approval and moderation behavior for incoming reviews.
  • Review submission requirements such as verification and media uploads.
3Route: Settings -> Q&A Controls

Q&A Controls

Use this section to manage how customer questions are collected and published.

  • Control question form availability and response visibility.
  • Review collection and publishing settings for Q&A activity.
4Route: Settings -> SEO Rich Snippets

SEO Rich Snippets

Use this section to review storefront schema readiness and SEO visibility settings.

  • Check whether your review content is ready for rich snippet output.
  • Review which SEO options are available in the current workspace.
5Route: Settings -> Notifications

Notifications

Use this section to manage who gets notified about review and Q&A activity.

  • Choose the channels your team should use for alerts.
  • Keep notifications aligned with your moderation and response workflow.
6Route: Settings -> Billing and Plan

Billing and Plan

Use Billing and Plan to review subscription access, usage, and commercial details.

  • Check available features and current usage limits.
  • Review subscription status, invoices, and payment details.

Need the next practical step?

Open the section that matches the behavior you want to change, confirm the save action, then re-check the related preview, queue, or report before moving on.

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